FREQUENTLY ASKED QUESTIONS
At Cakesta, we understand the importance of visual appeal when it comes to our products. We go to great lengths to ensure that the cake you receive is as close as possible to the delightful image you’ve seen on our website. Our dedicated team of skilled bakers and decorators meticulously crafts each cake, paying meticulous attention to detail to replicate the aesthetic charm and quality that our photos represent. While we make every effort to maintain consistency, please understand that some minor variations may occur due to the artisanal nature of our creations. Rest assured, our commitment to delivering a delicious and visually appealing cake remains unwavering.
You can easily access your sales receipt by logging into your Cakesta account. Once logged in, navigate to the ‘Order History’ or ‘My Orders’ section, where you will find a comprehensive record of your past purchases, including sales receipts.
To initiate a return for an item, please follow these steps:
- Log in to your Cakesta account.
- Go to the ‘Order History’ or ‘My Orders’ section.
- Locate the order containing the item you wish to return.
- Click on the order to view its details.
- Select the item you want to return and click on the ‘Return Item’ or ‘Request Return’ button.
- Follow the on-screen instructions to provide details about the reason for your return.
Our customer support team will then review your request and provide you with further instructions on the return process, including shipping details if applicable. We’re here to assist you throughout the return process to ensure a smooth experience.
We’re dedicated to keeping our inventory fresh and delightful. If an item is currently marked as ‘out of stock,’ please check back regularly, as we often restock popular items to ensure you can enjoy them again soon. Additionally, you can sign up for notifications on the product page to be alerted as soon as the item is back in stock.
CONTACT US
Phone : 9821420571
